Roxy Ball Room is a competitive social gaming operator with sites across the North of England and the Midlands. They made the excellent decision to select Cuppone’s electric pizza ovens to bake their Romana inspired flatbread pizzas and then the equally brilliant decision to entrust the LLK engineers with the servicing of their kit. LLK are the sole importers of Cuppone ovens in the UK, making our engineers certified experts at keeping these machines at the top of their game!

Along with many other businesses in the UK, Roxy were sadly forced to temporarily close their multiple operations during the 2020 coronavirus crisis. While they were at home missing their customers, their Cuppone ovens were missing the action of a busy service! Commonly, when catering equipment is not used for a long period, hidden issues can develop which reveal themselves (usually at the most inconvenient moment!) once service has restarted.

Thankfully, the savvy staff at Roxy used their extra time in lockdown to fortify their business against any possible problems which could pop up post-reopening. Along with implementing social distancing measures, they reached out to LLK’s Service Team to find out how we could help them ensure their Cuppone ovens were ready and raring to go again once they could finally reopen their doors.

Our Service Team recommended a thorough service on all the 8 Cuppone ovens that call Roxy’s sites their home, including Leeds, Manchester, Liverpool, Nottingham, and Birmingham. This involved checking over all the parts of the machines, carrying out any necessary maintenance work and even replacing old or faulty parts with the help of LLK’s fully stocked Spares Department.

With their fleet of Cuppone ovens fighting fit and ready for service to restart, Roxy can transition back to work with the confidence that their ovens will not let them down. Plus, the extra TLC their kit has received will greatly extend the already lengthy life span of the Cuppone ovens and help ensure they are safe for staff to operate.

Bob de Broise, Senior Sales Manager and Food Development at Roxy Ballroom says “LLK’s equipment has been an integral part of our development as a food operator. Not only does the quality of the equipment stand out from the rest but the service provided is second to none.”

The LLK catering equipment engineers have a combined experience of over a hundred years servicing, maintaining and mending catering kit. They are CEDA certified, Gas Safe qualified and trained up to their eyeballs on a variety of items, from light equipment to commercial ovens and everything in between.

If you would like to book in for a thorough catering equipment health check with our engineers, call us on 0161 633 5797 or email service@llkpizzapros.co.uk and we’ll get you booked in.